{"id":1357,"date":"2024-09-18T10:07:48","date_gmt":"2024-09-18T08:07:48","guid":{"rendered":"https:\/\/www.lesalouettes.com\/frequently-asked-questions\/"},"modified":"2024-10-17T14:28:50","modified_gmt":"2024-10-17T12:28:50","slug":"frequently-asked-questions","status":"publish","type":"page","link":"https:\/\/www.lesalouettes.com\/en\/frequently-asked-questions\/","title":{"rendered":"FAQ"},"content":{"rendered":"

Frequently asked questions<\/h1>

Where’s the nearest beach? <\/svg><\/span><\/p>

The two nearest beaches to the campsite are Plage de la Sauzaie and Plage de la Par\u00e9e.<\/p><\/div><\/div>

Is there a beach shuttle in front of the campsite? <\/svg><\/span><\/p>

Yes, this one is available from July to August.<\/p><\/div><\/div>

How far are we from downtown? <\/svg><\/span><\/p>

The campsite is located 3km from downtown Br\u00e9tignolles-sur-Mer.<\/p><\/div><\/div>

How far is the campsite from the cycle paths? <\/svg><\/span><\/p>

1km<\/p><\/div><\/div>

Where is the nearest train station? <\/svg><\/span><\/p>

The nearest SNCF train station is in Saint-Gilles-Croix-de-Vie, 10km away.<\/p><\/div><\/div>

Is there an airport near the campsite? <\/svg><\/span><\/p>

The campsite is 67km from Nantes and its airport.<\/p><\/div><\/div>

Where is the nearest ATM? <\/svg><\/span><\/p>

Downtown Br\u00e9tignolles-sur-Mer<\/p><\/div><\/div>

Where and when are the nearest markets? <\/svg><\/span><\/p>

There are several daily markets close to the campsite.<\/p><\/div><\/div>

How can I receive a campsite brochure? <\/svg><\/span><\/p>

Via our email address: contact@lesalouettes.com<\/p><\/div><\/div>

What does cancellation insurance cover? <\/svg><\/span><\/p>

Here are the details: https: \/\/www.lesalouettes.com\/wp-content\/uploads\/2024\/09\/assurance-annulation-2022.pdf<\/a><\/p><\/div><\/div>

How do I make a claim? <\/svg><\/span><\/p>

Via our email address: contact@lesalouettes.com<\/p><\/div><\/div>

Who do I contact in the event of a dispute? <\/svg><\/span><\/p>

Via our email address: contact@lesalouettes.com<\/p><\/div><\/div>

Where can I find the price list? <\/svg><\/span><\/p>

https:\/\/www.lesalouettes.com\/wp-content\/uploads\/2024\/09\/catalogue-tarifs-2022-avec-compression.pdf<\/a><\/p><\/div><\/div>

What kind of electrical outlets are available on the pitches? <\/svg><\/span><\/p>

Classic, but you need an adapter that the campsite lends you.<\/p><\/div><\/div>

Is it possible to rent a fridge for campers? <\/svg><\/span><\/p>

Yes<\/p><\/div><\/div>

What should I bring to the campsite? <\/svg><\/span><\/p>

Your sheets. If you wish, we can provide them for you. <\/p><\/div><\/div>

Is water available on every pitch? <\/svg><\/span><\/p>

No<\/p><\/div><\/div>

Are water and electricity included in the price of the pitch? <\/svg><\/span><\/p>

Yes<\/p><\/div><\/div>

Are there special sites for motorhomes? <\/svg><\/span><\/p>

No<\/p><\/div><\/div>

Is it possible to empty the toilet on site? <\/svg><\/span><\/p>

No<\/p><\/div><\/div>

Do you offer long stays? <\/svg><\/span><\/p>

Yes<\/p><\/div><\/div>

How is the mobile home fitted out? <\/svg><\/span><\/p>

A master bedroom, the other bedrooms with single beds and a fold-out sofa.<\/p><\/div><\/div>

Is it possible to rent a baby cot or high chair? <\/svg><\/span><\/p>

Yes<\/p><\/div><\/div>

Are sheets and towels provided? <\/svg><\/span><\/p>

Bed linen and towels are not provided, we propose a supplement to provide them.<\/p><\/div><\/div>

Is the mobile home equipped with a television? <\/svg><\/span><\/p>

Mobile homes in the Excellence range are equipped with a television, while in the Economique range, it is available at an additional cost.<\/p><\/div><\/div>

Is the mobile home equipped with air conditioning? <\/svg><\/span><\/p>

No<\/p><\/div><\/div>

How are the accommodations equipped? <\/svg><\/span><\/p>

They are fully equipped (except for the oven).<\/p><\/div><\/div>

Can I park a second vehicle near my mobile home? <\/svg><\/span><\/p>

Yes<\/p><\/div><\/div>

What is the minimum number of nights for a rental? <\/svg><\/span><\/p>

2<\/p><\/div><\/div>

Is smoking allowed in rental properties? <\/svg><\/span><\/p>

No<\/p><\/div><\/div>

Do you have any PRM accommodation? <\/svg><\/span><\/p>

We propose one.<\/p><\/div><\/div>

Is there heating in the accommodation? <\/svg><\/span><\/p>

Yes<\/p><\/div><\/div>

How big are the beds? <\/svg><\/span><\/p>

190×140 and 80×190<\/p><\/div><\/div>

What are the swimming pool opening times? <\/svg><\/span><\/p>

10 am to 6 pm (7 pm in July and August)<\/p><\/div><\/div>

Is the pool heated? <\/svg><\/span><\/p>

The indoor pool is heated.<\/p><\/div><\/div>

What are the pool dimensions? <\/svg><\/span><\/p>

The indoor pool measures 9 by 14 metres.<\/p><\/div><\/div>

Are swimming shorts allowed? <\/svg><\/span><\/p>

No<\/p><\/div><\/div>

Is the pool supervised? <\/svg><\/span><\/p>

No<\/p><\/div><\/div>

Do visitors have access to the campsite swimming pool? <\/svg><\/span><\/p>

No<\/p><\/div><\/div>

How can I make a reservation? <\/svg><\/span><\/p>

You can book by browsing our website or by going directly to our booking platform: https:\/\/bookingpremium.secureholiday.net\/fr\/13374\/<\/p><\/div><\/div>

Are you a Vacaf member? <\/svg><\/span><\/p>

Yes, please send us a reservation request by email (contact@lesalouettes.com) with the following information:<\/p>